Diversity and Inclusion
Within the scope of our strong governance approach, Mapa Group attaches great importance to the principles of diversity and inclusion, especially gender equality. This attitude increases the success of our projects. We support diversity; we take care to provide a work environment where our diverse employees of different genders, origins, age groups, education, experience, talents and skills work in cooperation to achieve common goals. We adopt an inclusive approach; based on the principle of equal opportunities, we take care to provide equal rights, opportunities and advantages to all our employees and to ensure that they are treated with equal respect, and we encourage their active participation in all our business processes. We enrich our solution processes and ensure that our projects are completed sustainably, with our diverse management and employee staff that brings together different perspectives, expertise and talents, by increasing our creativity and innovation.
We prioritise gender equality and the empowerment of women in our working environment. Mapa Group’s Board of Directors ensures diversity in terms of age, gender and expertise and our board members have extensive experience in their respective fields and are qualified for good corporate governance. We are proud to have a diverse leadership team, with two of Mapa Group's six strong Board members being women, in addition to a significant number of women executives within the Group. We aim to increase the diversity of our workforce and especially the number of women in management positions because we see diversity as an asset and believe that it strengthens our business performance.
You can click here to reach our Human Rights Policy and Equality, Diversity and Inclusion Policy.
Sustainability Organisation
Mapa Group has a strong organisational structure regarding sustainability. Mapa Group Board of Directors regularly reviews and supervises Mapa Group’s strategic priorities and business plans, as well as environmental, social and governance (ESG) strategies and related risks.
Mapa Group's Compliance, Ethics and Sustainability Committee assists the Board of Directors in its ESG-related responsibilities. This Committee, which covers various departments, consists of senior executives, including legal, finance, occupational health and safety, quality and human resources directors, meets periodically and reports to the Board of Directors and the CEO on Committee activities.
In addition, Mapa Group ESG Working Groups, which are formed for each ESG issue, support the Compliance, Ethics and Sustainability Committee in the detailed evaluation of the issues. ESG Working Groups consist of experts from various departments, meet periodically and share the studies, data and recommendations on relevant ESG issues with the Committee. This inter-organisational collaboration enables us to shape and implement Mapa Group's sustainability strategies more effectively.
Compliance with Business Ethics and Laws, Transparency, Fair Competition, Anti-Bribery and Anti-Corruption
As Mapa Group, our basic principles are compliance with business ethics and laws, transparency, fair competition, anti-bribery and anti-corruption. With our dedication to business ethics, we are determined to exhibit correct, honest and fair behaviour. Our Code of Ethics and Conduct contains the basic principles that constitute our corporate ethical culture. We expect full compliance with ethical values from our employees and we demand all our stakeholders to adhere to our Code of Ethics and Conduct. You can access our Code of Ethics and Conduct by clicking here.
By prioritising compliance with the laws, we ensure that our activities are carried out in accordance with the legal legislation. As Mapa Group, we are committed to fully complying with business ethics, and human rights, labour rights, environmental laws, anti-corruption and anti-bribery laws applicable in all our activities in all countries where we operate.
Adhering to the principle of transparency, we openly share our business processes and strengthen our long-term relationships based on trust with our customers, investors, employees and all our stakeholders.
With our commitment to fair competition, we compete with our competitors within ethical limits and contribute to the formation of a healthy competitive environment in the sector.
By adopting the principle of zero tolerance in the combat against bribery and corruption, we manage our business processes in a fair and transparent manner. As Mapa Group, having the ISO 37001 Anti-Bribery Management System strengthens our commitment to anti-bribery. Also, you can access our Anti-Corruption and Anti-Bribery Policy by clicking here.
As Mapa Group, we comply with economic sanctions and export controls related to Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT). Accordingly, we effectively conduct third-party due diligence processes and sanctions screening through advanced screening software. For more information, you can click here to access our Global Economic Sanctions Compliance Policy.
As Mapa Group, our commitment to business ethics and principles such as compliance with laws, transparency, fair competition, anti-bribery and anti-corruption contributes to our efforts to create a positive impact on society, environment and economy by strengthening our sustainability strategy.
Speak Up & Ethics Help Center
As Mapa Group, we are committed to fully complying with business ethics, and human rights, labour rights, environmental laws, anti-corruption and anti-bribery laws applicable in all our activities across all jurisdictions where we operate. We maintain a whistleblowing system to facilitate the prompt, confidential or anonymous reporting of any suspected violations and to encourage speak-up culture within our company.
As part of our commitment, we have established an Ethics Help Center which can be accessible online at https://mapagroup.ethicshelpcenter.com/ or by telephone at +908502304568.
Ethics Help Center is a valuable tool to promote a respectful and productive work environment, as well as improve Mapa Group’s performance and sustainability in the long term. It is an open, confidential and anonymous communication channel that allows you to notify and report any actual or suspected unethical and unlawful behaviour and situation involving Mapa Group.
Ethics Help Center is provided for Mapa Group by PwC as an independent third-party provider that ensures the confidentiality, security and anonymity of the reporting process for Mapa Group, within the limits of the applicable laws.
As Mapa Group, we encourage all our employees, suppliers, subcontractors, business partners, clients and the individuals of the local communities affected by our business operations to use Ethics Help Center.
Anyone who suspects a violation of laws and business ethics or needs to raise concerns related to our company’s conduct related to human rights, labour rights, environment, or anti-corruption may contact our Ethics Help Center.
This communication channel is also open to those who seek advice or clarification on Mapa Group's ethical values, principles and policies.
Our employees and site workers may find at their workplace or site informative documents on Ethics Help Center translated into the local language of the country where they work.
Additionally, our compliance and ethics team can be directly reached by phone (by calling the phone numbers provided to all our site and office employees and business partners) or by sending an e-mail to complianceaudit@mapa.group.
Any notification submitted will be carefully examined. Anonymity and confidentiality will be protected within the limits of the law.
Anyone making a report in good faith will be protected against unfavourable treatment and retaliation. Mapa Group reserves the right to take legal action against those who submit false, misleading and unfounded reporting in bad faith.
You can click here to access our Whistleblowing Policy.
Maintaining High Quality and Customer Satisfaction
As Mapa Group, our priority is to ensure high quality and customer satisfaction by managing all our processes from material selection to design, from environmentally friendly practices to occupational safety in accordance with international industry standards. Our professional team completes projects in accordance with the principles of sustainability, with modern technology and innovative solutions, on time, in full and within the determined budget.
As Mapa Group, our ISO 9001 Quality Management System certification demonstrates our commitment to customer satisfaction in full compliance with quality standards. Furthermore, with our Integrated Management System, we aim to achieve continuous improvement and the highest performance standards in our operations by combining various standards such as quality, environment, occupational health and safety, and anti-corruption. As Mapa Group, we are determined to maintain our leadership in the sector by maximizing quality and customer satisfaction with our sustainable and high-performance management approach.
You can click here to access our Quality and Customer Satisfaction Policy.
Our Policies and Standards
Below are our policies that we implement in all our operations:
Below are our certificates regarding the management system standards that we apply in all our operations:
Social
We conduct our business for “people” with a focus on “people”. Our first priority is to create social value and contribute to human life with all our projects.
Our Most Valuable Capital: Human Resources
We see our employees as “our most valuable capital” and we always know the value of our human resources, which are the source of all our success. As Mapa Group, striving to be the leading preferred employer in our sector, we prioritize the respect of human rights in our operations. We are committed to complying with the Universal Declaration of Human Rights and the International Labour Organization (ILO) Conventions, and upholding the highest standards on human rights for all of our employees, business partners and the communities we engage with.
As Mapa Group, we ensure full compliance with local labour legislation and we promote fair treatment of our workforce, adopting a zero-tolerance approach towards any form of discrimination.
Believing in the power of education and training, we support the development of our employees with professional and personal training in many subjects. We ensure that they become better professionals in their careers and better equipped people in their social lives.
We prioritise diversity and gender equality by promoting an inclusive workplace culture where all employees have equal opportunities for professional development and success, regardless of individual differences such as gender, race, ethnicity, age, and similar.
Believing in the power of education and training, we support the development of our employees with professional and personal training in many subjects. We also respect our employees' right to organize and unionize lawfully and peacefully.
For more information, you can click here to access our Environmental and Social Compliance Policy, Human Rights Policy and Equality, Diversity and Inclusion Policy
Occupational Health and Safety
At Mapa Group, the health and well-being of our employees is our first priority. We conduct our activities according to the best international standards, ensure the continuous development of our occupational health and safety systems and uphold the labour rights of our employees. We are committed to fully comply with all applicable health and safety laws and regulations in the countries where we operate. Mapa Group is certified ISO 45001 Occupational Health & Safety Management System guiding to constantly improve employee health and safety, minimize workplace risks and create safer working conditions.
Our primary commitment in all our projects is to provide a safe working environment, free from injuries and accidents. We carry out extensive site surveys by occupational health and safety experts to assess and enhance workplace safety. We ensure that our employees, subcontractors and suppliers receive training on occupational health and safety. Additionally, we regularly audit our staff, subcontractors and suppliers to ensure that they are aware of Mapa Group's ESG-related policies, especially occupational health and safety policies, and that they comply with best practices.
You can click here to access our Occupational Health and Safety Policy.
Relations with Local Communities
Before embarking on any project, we actively engage with local communities to ensure that any potential negative impacts on the community are mitigated. By consulting with local communities, we strengthen our positive impact on local regions. As Mapa Group, we significantly contribute to the development of economic and social dynamism in the region by creating employment for local individuals and providing vocational training at the site to enable them to acquire a profession, as well as by doing business with local suppliers and subcontractors.
Corporate Social Responsibility
As a socially responsible corporation, we are committed to contributing to the social development of the communities in which we operate. We interact with local communities and realise social responsibility projects in line with their needs. By supporting local infrastructure projects, we provide solutions to critical infrastructure needs such as water supply, waste management and road maintenance. We engage in social responsibility initiatives by supporting local schools, health facilities and other essential services. To promote social equality, we provide scholarships to needy students to support their university education. We also continue our efforts to increase employment by supporting local youth and adults through vocational training programmes and job opportunities. We promote healthy lifestyles by bringing young people and adults together through sporting activities such as football. In this way, we focus not only on building quality structures but also on improving the well-being and quality of life of the communities in which we operate.
Sustainable Supply Chain
Our suppliers and subcontractors are the core element of our business model and one of our most important stakeholder groups. As Mapa Group, we do not limit our commitment to sustainability, ESG and ethical values to our own operations; we also extend our commitment to our relations with our suppliers, subcontractors and business partners. Our fundamental principle is to do business with suppliers, subcontractors and business partners who prioritise compliance with standards in the areas of employee rights, human rights, environment, occupational health and safety, anti-corruption, sustainability approaches, ethical code of conduct and applicable laws. We require our suppliers, subcontractors and business partners to commit to comply with Mapa Group's policies on sustainability, ESG and ethical behaviour. We prioritise compliance with these criteria in the selection and evaluation of our suppliers, subcontractors and business partners and throughout our business relationship. We monitor compliance through regular audits and evaluations and take necessary actions.
You can click here to access our Supply Chain Policy.
Information Security and Privacy
We recognise the critical importance of ensuring information security and confidentiality in today's business world. As cyber-attacks are increasing and information is becoming more valuable, we effectively implement the necessary measures. To uphold the confidentiality and security of data, our operations at the company headquarters, especially the activities of our Information Technology (IT) department, are carried out in accordance with the ISO/IEC 27001 Information Security Management System, which demonstrates our commitment to strong data protection protocols.
You can click here to access our Digital Security and Privacy Policy.