Our workforce is at the heart of our business. We are supporting and developing our team through extensive and regular trainings adapted as required for each individual, including managers and employees. This training ensures that Mapa Group’s principles of integrity, innovation, professionalism and sustainability are carried out by the people working on the ground.
Our Group’s compliance with our policies and procedures is consistently audited and monitored to maintain a high level of compliance across our entire business operations.
Mapa Group is certified ISO 9001 Quality Management System standard, demonstrating its ability to consistently provide services that meet client and regulatory requirements with its continuous improvement mechanisms.
Mapa Group holds ISO 37001 Anti-bribery Management System demonstrating its commitment to countering bribery.
Mapa Group has a zero tolerance approach to corruption and bribery, as stated in our Anti-Corruption and Anti-Bribery Policy.
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Mapa Group complies with economic sanctions and export controls with respect to Anti-Money Laundering (AML) / Combating the Financing of Terrorism (CFT). Mapa Group conducts third party due diligence processes and sanction screenings through sanction screening software, according to our Global Economic Sanction Compliance Policy.
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Speak Up & Ethics Hotline
Mapa Group is strongly committed to complying with business ethics and human rights, labour rights, environmental laws, anti-corruption and anti-bribery laws applicable in all its activities across all jurisdictions where it operates. Mapa Group maintains a whistle-blowing system to facilitate the prompt, confidential or anonymous reporting of any suspected violations and to encourage speak up culture within our company.
Our employees, clients, subcontractors, suppliers, business partners and others with whom we are in any business relationship, who suspect any violation of laws and business ethics or need to raise concerns related to our company’s conduct related to human rights, labour rights, environment, or anti-corruption, may contact our Ethics Hotline.
Ethics Hotline can be reached by phone (by calling the phone numbers provided to all our site and office employees and business partners) or by sending an e-mail to firstname.lastname@example.org.
Our employees and site workers may find at their workplace or site our Ethics Hotline notice translated into the local language of the country where they work.
These communication channels are available also for those who seek advice or clarification on Mapa Group's ethical values, principles and policies.
Any notification transmitted will be carefully examined. The anonymity and confidentiality will be maintained within the limits of the law.
Anyone making a report in good faith will be protected against unfavourable treatment and retaliation. Mapa Group reserves the right to take legal action against those who submit false, misleading and unfounded reporting in bad faith.